Introducing the Ultimate Comfort Zone for Your Furry Friend
Welcome to a world of comfort, security, and convenience for your beloved pet! Our Deluxe Dog Kennel and Crate Playpen is a perfect blend of robust construction and thoughtful design, tailored for medium to large dogs. Whether you’re at home or on the go, this versatile crate ensures your pet’s safety and comfort.
Key Features
- Sturdy Construction: Made with high-quality metal and ABS plastic, offering durability and strength.
- Hammered Black Finish: A unique, non-toxic hammertone paint adds a touch of elegance while ensuring safety for your pet.
- Spacious and Comfortable: Generous dimensions provide ample room for your pet to move and relax comfortably.
- Efficient Mobility: Equipped with 360-degree industrial casters for smooth movement, and brakes for stability.
- Double Door Convenience: Features a side-opening and a flip-up top for easy access.
Why Choose Our Dog Kennel?
Our dog kennel stands out for its unique combination of functionality and style. It’s not just a safe haven for your pet, but also an easy-to-use, transport, and clean accessory for you. The hammered black color gives it an aesthetic edge, while the foldable design makes storage a breeze. Ideal for both indoor and outdoor use, this kennel is perfect for all your pet’s needs.
Benefits of Our Dog Crate
- Easy Assembly: Simple to set up with a clear, illustrated manual.
- Safe Latching System: A 2-step lock keeps your pet securely inside.
- Easy Cleaning: Features slide-out pans and a grate to keep your pet clean and comfortable.
- Additional Feeding Door: A separate door for hassle-free feeding.
- Suitable for Various Breeds: Ideal for German Shepherds, Retrievers, Bulldogs, and more.
Perfect for Every Occasion
Whether you’re traveling, need a secure space at home, or want a comfortable resting area for your pet outdoors, our kennel is the perfect solution. It’s suitable for everyday use and special occasions alike, providing a safe and cozy environment for your pet.
Take the First Step Towards Your Pet’s Happiness
Invest in your pet’s comfort and safety today. Our Deluxe Dog Kennel and Crate Playpen is more than just a pet accessory; it’s a home within your home for your furry family member. Order now and give your pet the luxury and security they deserve!
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of wowpetcastles.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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